Help and safety
Get account help, report a concern, or request your data.
Recover access
Use password recovery or resend your confirmation email. Open the newest link; older or already-used links may expire.
For email or password changes, open Account settings.
Contact the team
- Account help: support@cruisecrewconnect.com
- Privacy and data requests: privacy@cruisecrewconnect.com
- Abuse and scams: abuse@cruisecrewconnect.com
This is not an emergency service. For immediate danger, contact ship security or local emergency services. We do not promise an immediate response.
Send a request
Only your submitted details are shared with support administrators. A report does not grant access to your conversation history. Data export and deletion are reviewed requests: support will confirm the scope and next steps here before fulfillment. Account deletion is not immediate; shared messages, safety records and backup copies need separate review.
Sign in to submit and track a request, or email the team if you cannot access your account.