Service information and terms
Product information updated 8 November 2026
Final legal terms have not yet been published. Operator identity, jurisdiction, minimum age and retention decisions remain pending. This page explains current product boundaries; it is not a finalized legal agreement.
Professional profiles and roles
CruiseCrew Connect helps cruise crew maintain professional profiles and connect with crew and recruiters. Choose crew or recruiter setup deliberately. Established crew accounts cannot currently convert to recruiter; use a separate work email and contact support for company membership help. New recruiter accounts remain pending until reviewed and cannot search crew or post jobs.
Verification and safety
Company verification and safety reports are separate signals. Verification is not a guarantee of a job, licensing, employment terms or safety. Unresolved reports are allegations, not confirmed findings of wrongdoing. Check the employer and application destination independently. Report concerns through Help and safety or abuse@cruisecrewconnect.com.
Respect consent
Do not impersonate other people, misrepresent recruiting authority, harass crew, solicit fraudulent payments or redistribute private crew information without permission. Recruiter approval shares professional data only; it does not grant access to crew community activity. Keep passwords, payment details and identity documents out of public posts and support reports.
Availability and emergencies
Ship positions and community port information may be delayed, incomplete or wrong. This service is not an emergency or navigation system. For immediate danger, follow ship procedures and contact ship security or local emergency services.
Contact and account requests
Contact support@cruisecrewconnect.com for help, or use Help and safety to track a signed-in request. Privacy and deletion requests are reviewed manually; no immediate response or deletion deadline is promised here.