Privacy and sharing
Product information updated 8 November 2026
This notice describes the sharing controls implemented in CruiseCrew Connect. The full legal privacy policy, operator details and retention schedule are pending publication. This notice does not promise a deletion deadline or compliance with every jurisdiction.
Account and professional data
We use your email for authentication and account messages. Your profile can contain your name, photo, nationality, languages, role, department, availability, contracts, certificates, skills and awards. Signed-in crew can see directory information. Connections can see professional history; verified recruiters see a limited discovery card only when enabled, and full professional details only after your individual approval. Private notes and crew community activity are excluded from recruiter access.
Current ship and family links
My Ship is separate from professional contract history. New assignments default to Private. Friends shares an assignment with accepted connections; Ship cohort shares with crew on board or joining the same ship; Public shares your name and assignment with anyone, including recruiters and signed-out visitors. A professional contract marked current can still disclose its ship to connections and approved recruiters when My Ship is Private.
Active family links are separate consent. Anyone holding the link can follow your selected ship until it expires or you revoke it. Ship positions come from public AIS broadcasts, not your phone GPS. Public information may be copied; blocking cannot identify signed-out visitors.
Crew-only activity
Hails publish your name, selected port and message to unblocked signed-in crew until expiry (up to 48 hours) or withdrawal. Recruiters cannot read them. Expiry hides a hail from the board; it does not promise immediate database deletion. Former-shipmate matching is opt-in and can reveal contract ships and overlapping dates. Private port-passport entries and notes remain owner-only.
Service providers
The app uses Vercel for hosting and Supabase for authentication, database and file storage. Supabase account emails use Resend. Support, privacy and abuse email addresses forward through Porkbun to the CruiseCrew Gmail inbox; replies use Resend. If enabled, Cloudflare Turnstile challenges process security-check data. Ship maps use CARTO basemap resources. External job and company links take you to independently operated sites.
Access, withdrawal and data requests
Use privacy settings to manage recruiter discovery, access requests to revoke professional access, and family links to revoke a link. Existing recruiter approvals stay active until revoked; switching discovery off does not revoke them.
Request an export or deletion through Account settings or privacy@cruisecrewconnect.com. Support verifies identity and confirms scope before fulfillment. Account deletion is reviewed manually; treatment of shared messages, safety records, uploads and backups needs case review. A published retention schedule and backup-deletion policy have not yet been finalized.